Welcome to the website of SSB BRICKS ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, submit enquiries, request quotations, communicate with us through WhatsApp, or use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
SSB BRICKS
Manufacturer and Supplier of:
- AAC Blocks
- Building Materials
- Construction Solutions
Registered Office: Sy no 31, Sahebguda, Mangalpally, Ibrahimpatnam, R.R.Dist, Telangana - 501510, India.
Email: info@ssbbricksaac.com
Phone: +91-9441930378
2. Information We Collect
A. Information You Provide
We may collect:
- Full Name
- Company Name
- Mobile Number
- Email Address
- Delivery Address
- City
- State
- PIN Code
- Project Location
- Project Requirements
- Quantity Requirements
- Preferred AAC Block Sizes
- Any documents, images, or files uploaded
- Messages submitted through enquiry forms
- Any other information voluntarily provided
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Browser Version
- Device Type
- Operating System
- Referring Website
- Date and Time of Visit
- Pages Visited
- Time Spent on Pages
- Clickstream Data
- Language Preferences
C. Location Information
If you choose to use Google Maps or location services while requesting a quotation or delivery, we may collect:
- Approximate Location
- Delivery Location
- GPS Coordinates (only if you permit access)
Location data is collected solely to facilitate accurate quotations and deliveries.
3. How We Collect Information
We collect information through:
- Contact Forms
- Online Quotation Forms
- WhatsApp Chat
- Phone Calls
- Email Communication
- Website Cookies
- Google Analytics
- Google Maps
- Customer Orders
- Dealer Registration Forms
- Distributor Registration Forms
4. Purpose of Processing Personal Data
We process your personal information for the following purposes:
- Preparing Quotations
- Processing Orders
- Customer Support
- Product Delivery
- Responding to Enquiries
- Dealer Management
- Business Communication
- Improving Website Performance
- Website Analytics
- Fraud Prevention
- Legal Compliance
- Maintaining Business Records
- Marketing Communications (where permitted)
- Product Updates
- Service Notifications
5. Legal Basis under the DPDP Act, 2023
We process your personal data:
- With your consent.
- For legitimate business purposes.
- To fulfill contractual obligations.
- To comply with legal requirements.
- For customer service and support.
Where consent is required, you may withdraw it at any time by contacting us.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve website functionality.
- Remember user preferences.
- Analyze visitor behaviour.
- Measure website performance.
- Improve user experience.
You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Google Analytics
Our website may use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information including:
- Device Information
- Browser Information
- Pages Visited
- Session Duration
- Traffic Source
- Approximate Geographic Region
Google Analytics does not identify individual users for our business purposes.
You may opt out of Google Analytics using the browser tools provided by Google.
8. Google Maps
Our website may embed Google Maps to:
- Display our factory or office location.
- Help customers locate us.
- Enable delivery location selection.
Google may independently collect certain information according to its own Privacy Policy. We recommend reviewing Google's privacy practices before using embedded maps.
9. WhatsApp Communication
Our website may provide a WhatsApp chat option for customer convenience.
When you contact us via WhatsApp:
- Your phone number becomes visible to us.
- Messages exchanged are subject to WhatsApp's privacy practices.
- Images, documents, and location information voluntarily shared may be used only to respond to your enquiry, prepare quotations, or process orders.
We do not control WhatsApp's data processing practices.
10. Online Quotation Forms
When you submit a quotation request, we may collect:
- Contact Details
- Project Information
- Quantity Requirements
- Delivery Location
- Construction Type
- Preferred Delivery Date
This information is used exclusively to prepare and send accurate quotations and provide customer support.
11. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with:
- Transport Partners
- Logistics Providers
- Technology Service Providers
- Hosting Providers
- Payment Service Providers (if applicable)
- Government Authorities
- Regulatory Authorities
- Legal Advisors
- Auditors
All third-party service providers are expected to protect your information appropriately.
12. Data Retention
We retain personal data only as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain accounting records
- Comply with tax laws
- Meet legal obligations
- Resolve disputes
After the applicable retention period, personal data is securely deleted or anonymized where feasible.
13. Data Security
We employ reasonable administrative, technical, and physical safeguards, including:
- Secure Hosting
- SSL Encryption (HTTPS)
- Firewall Protection
- Restricted Access Controls
- Password-Protected Systems
- Regular Security Updates
- Data Backup Procedures
Despite these measures, no electronic transmission or storage system can be guaranteed to be completely secure.
14. Your Rights Under the DPDP Act, 2023
Subject to applicable law, you may have the right to:
- Request access to your personal data.
- Correct inaccurate or incomplete information.
- Update your contact details.
- Withdraw consent where processing is based on consent.
- Request deletion of personal data where legally permissible.
- Request information regarding how your personal data is processed.
- Lodge a grievance regarding the handling of your personal data.
To exercise these rights, please contact us using the details provided below.
15. Children's Privacy
Our products and services are intended for businesses and adults involved in construction and infrastructure projects.
We do not knowingly collect personal information from children under 18 years of age.
If such information is inadvertently collected, it will be deleted upon becoming aware of it.
16. Third-Party Websites
Our website may contain links to third-party websites, including:
- YouTube
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
17. International Data Transfers
Certain service providers (such as cloud hosting, analytics, or communication platforms) may process data outside India. Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with applicable legal requirements and appropriate safeguards.
18. Changes to this Privacy Policy
We may revise this Privacy Policy periodically.
Updated versions will be published on this page along with a revised Effective Date.
Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
SSB BRICKS
AAC Blocks Manufacturer
Email: info@ssbbricksaac.com
Phone: +91-9441930378
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
Consent
By using this website, submitting an enquiry, requesting a quotation, contacting us through WhatsApp, or otherwise interacting with SSB BRICKS, you consent to the collection and processing of your personal information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website and refrain from submitting personal information.